In my role as Vice President of Membership Experience I was given the chance to grow not just as a leader, but as a person. I served from April 2025 - April 2026. Below I will go into more depth about each of my responsibilities.
As VPME, I serve as the chair of the Recruitment Team. The team consists of me, the President, and two other officers.
As a recruiter during 2024 Formal Recruitment, I noticed many areas of growth in our recruitment process, and I started to think that I could be the person to change it for the better.
My main goal was to make Work Week (think one week of Recruitment boot camp) and Recruitment a more positive experience. To do this, I made it clear to my team that we would not yell at our recruiters. In the past, Recruitment Team would yell and get visibly frustrated with recruiters, creating a polarized experience. I believed it was possible to teach and organize 100 women without yelling. And it was. We built our foundation on positivity and transparency which created a productive and fun environment.
In previous years, the Recruitment Team would talk over each other, disagree in front of the chapter, and give conflicting instructions. To combat this, I set the precedent that if anyone was crossing into another member’s job, we would call it out. This created clear boundaries from the beginning and allowed us to work harmoniously without issue.
After 5 many months of planning and prepping, it was a surreal feeling to see it all play out. We had an extremely successful Recruitment, with our retention rates improving significantly from last year. Day 1 rose from 88% to 97%, and Day 2 from 67% to 85%. We recruited the largest member class since 2019 and exceeded quota.
This was the most insane and amazing experience I’ve ever had and I’m so grateful.
Another large part of my position is chapter retention. It is part of my responsibility to make sure our members are engaged within the chapter and therefore have less resignations.
I created a Retention Committee (that I rebranded as the Sunshine Committee) to brainstorm ways to keep members happy with their membership.
I chose a rep from each grade so that I could get direct insight from each membership class.
The committee meets every other week and not only brainstorms new activities, but also thinks of ways to reach out or engage members that have been slowly distancing from the chapter.
As VPME I oversee the Membership Experience team that consists of 5 directors (Director of Matching & Selection not pictured).
We meet weekly, but even when we are not meeting, I am in constant communication with my directors, answering questions and supporting their positions.
And if you thought I couldn’t serve on any more teams or committees… you’d be wrong!
The final committee I serve on is the Executive Committee. This consists of our president, me, Vice President of Community Relations, Vice President of Chapter Programming & Development, and Vice President of Operations.
Each position is in charge of their own team of directors and each have their own specific focus on chapter activities. But, we all work together to solve confidential chapter issues and challenges.
Exec meets once a week and is constantly communicating and working out chapter logistics daily.